In our process work we make use of Microsoft Visio all the time. The application enables us to visualize the clients’ processes which gives an immediate understanding to all stakeholders how the business processes flow, who does what, when and how, and to point out where the people fit within the entire organisation. Clients are always amazed by the added value of the visuals that we bring through our VizCollection.
Correct me if I’m wrong, but I think many have Visio installed on their computers, but have never used it. This morning I bumped into the website of Apex Web Media with excellent tutorials on how to use Visio. It might be worthwhile to have look and see where in your business you can use the application. If you don’t have Visio installed, you can download a free trial version at the Microsoft Visio website. On that page you can view a demo as well to see the full functionality of the application.