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ITWeb BPM Summit 2009 - People, Process and Technology
The Pétanque/SAPO presentation explored “the potential role of unstructured processes and content in BPM” which reflected on the VizPro® project at the Post Office. Read more about the presentation. Communication in projects – the do’s and don’tsBy MJ Fick
If you suffer from the “scary phone syndrome” then the good news is that we have great tools like instant messaging. My Skype address is mj.fick and on Live Messenger you can use my email address mj.fick@petanque-c.com. Feel free to “chat” and let me know if you have other cures for this nasty disease :) VizPro® enhanced through Casewise software
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Ferose Oaten is our new Non-Executive Director
Knowledge Share DinnerTogether with House of Performance, our preferred partner in projects where there’s a need for Lean principles, we hosted a Knowledge Share Dinner for selected guests from different industries to have a discussion over dinner, and share knowledge and experience regarding performance improvement. Very interesting insights from all participants on this topic showed that the bottom-line for performance improvement are your people, who have to be informed and engaged to have their buy-in, which will then need to be underpinned by processes. The evening was enjoyed by all as it offered an opportunity to have a look outside the “own” organisation, to hear about other businesses, and their challenges and solutions. Thank you to all who made the evening a success! PGTI ConferenceDr. Michélle Booysen is participating in a conference hosted in Brazil, presenting live from Cape Town. The topic of the presentation is: “Using Process to Deliver on Strategy: a case study of how low technology BPM can impact on enterprise strategy”. Contact Michélle for more information on the topic. ClientsView the clients we work(ed) with here. OfficesThe Colosseum |
The theme of the ITWeb BPM Summit 2009 where Dr Michélle Booysen co-presented with Ms Marietjie Lancaster, Group Executive of
the South African Post Office, was “Creating a strategy to enable a single partnership of people, processes and technology to
drive the successful implementation of BPM in your business”. Says Michélle: “The BPM Summit focused on case studies, which
is a good way for vendors to showcase their tools and techniques, and for clients to talk about the outcomes of these tools and
techniques. ITWeb produced an excellent conference with plenty of examples on how process is key to performance in enterprises.
It is a pity that almost no government and only a handful South African corporates were being represented.
As a project manager, one of the things I enjoy most is the interaction with people - working with project team members, getting
to know the people behind the “worker”, enjoying the humor, the peculiarities and even the traits that can make someone challenging
to work with. However, something has been puzzling me for years now – why are some people scared of the telephone? Or are they scared
of people? Or if not people, what are they scared of?
We partnered up with 
We are exhilarated that Ferose Oaten (owner of AVTS) has joined us as a Non-Executive Director. Ferose’s vast experience as a business owner will contribute
to growing Pétanque and we are honoured to have her as a member of the board. Read about Ferose
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